Conflict at work does occur.  However, allowing it to continue in your organization will breed disaster.  Teamwork and employee morale suffer and the organization is much less effective.  The Crass Captain, that anti-leader, doesn’t feel compelled to involve himself and lets conflict continue to boil by letting employees blame each other instead of solving the conflict problem.

Conflicts will occur even in professional environments, but the conflict needs to be redirected from the perception of customers. In most conflicts neither party is right or wrong; different perceptions have collided to create disagreement. By managing conflicts skillfully, you can gain cooperation, improve performance, reduce stress, solve problems quickly, enhance teamwork, foster creativity, and increase staff morale.

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